PROFILE

PRODUCTS

SERVICES

Web-based management and reporting of field agents.

An Internet based solution for the Pharmaceutical industry to allow their field personnel to report their daily activities and progress to their Head Office. This system also allows the management to view information reported by the field personnel.

Our Sales Force Automation solution will enable any organization to provide a productivity tool to its sales force to enable them to manage and organize their market leads, contacts, opportunities and customer accounts in a seamless manner. The consequence of using the solution will be to immediately enhance the profitability of your organization by increasing revenues and reducing operational expenses.

While the solution enables a salesperson to track every lead, follow through on each opportunity and bring to fore areas of bottlenecks, it also helps the organization to make accurate sales forecasts, manage competitor information, etc. The obvious positive implication of using this solution for a sales organization are:

• Reduced sales cycle by quickly locating and eliminating bottlenecks in operations 

• Increased probability of converting leads and opportunities to sales 

• Gain accuracy in forecasting sales 

• Improved customer relations and hence repeat orders 

• Improved collaboration with customers 

• Track and analyse market trends and customer behaviour 

Our MRonline™ solution is just the remedy for progressive Pharmaceutical companies who believe that the success of any organization's marketing efforts depends on how effectively it manages and empowers its field force and line managers, with timely and effective information based upon market feedback received from them. The solution allows them to:

• Effectively administer and manage these field personnel

• Bring in Transparency and instant visibility in the entire sales process

• Improve Speed of communication of policies, strategies, guidelines and marketing information across the organization 

• Instantaneously access, processing and analyze data 

• Accurately process market intelligence 

• Instantly recall historical data 

• Ensure Longevity of information 

• Remotely review MIS and analysis reports 

• Provide a platform which enables inputs in a seamless manner to other enterprise wide solutions adopted by the company

Business Advantages from MRonline™ 

• Keep ahead of competition by accessing market intelligence instantaneously and being able to respond faster

• Exercise effective real time control over marketing operations

• Rationalization of manpower due to elimination of duplication or unproductive work

• Better utilization of manpower for more productive work

• Get to know your prospect base

• The managers can view their overview reports instantaneously anytime from anywhere

• Better manage your customer interaction, your order booking, stocks in the field and outstanding payment

• Benefit from tangible savings in terms of courier costs, communication expenses, travelling expenses, rationalization of manpower, etc.

The salient features of the MRonline™ solution are:

• Customizable web based reporting of field/market and administrative information

• Multi-level reporting

• Two way communication

• Configurable restriction of access to information for different levels

• User-friendly admin module for solution on web site. No special technical/software knowledge required for administering or using the solution

• Analysis of field/market Information & MIS

• Centralized repository of information, reports, policies, guidelines, etc.

• Accessible over the Internet from any personal computer, laptop, internet device or PDA with internet access 

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